Dealing with Maxine was excellent. The organisation in Zimbabwe and Botswana was a bit chaotic. We made a couple of arrangements with the representative and they turned up at different time to thoses we had arranged. But we are not complaining as we were perfectly capable of sorting ourselves out. We did not have any contact with lame of Africa rep in Chobe -which we were slightly surprised about but again we were fine. We will use very happy with the holiday and will use Flame of Africa again.